We analyze 300 guest reviews and transform them into a 27-section strategic intelligence report. Every complaint is a profit leak. Every praise is a competitive advantage.
Your guests leave detailed feedback every day. But without systematic analysis, those 300 reviews are just noise — not intelligence.
A complete operational intelligence report built on Cornell University methodology. Not a summary — a strategic diagnosis of your hotel's performance.
Individual A–F grades for Front Office, Housekeeping, F&B, Spa, Concierge, Maintenance and more.
Revenue at risk from each weakness. Real dollar figures tied to specific gaps in guest feedback.
Does your service deliver a 5-star experience? We benchmark perception against international luxury standards.
Business vs. leisure vs. family vs. couple — each segment has different expectations. We decode what each group thinks.
SWOT analysis, competitor benchmarking, and RevPAR-score correlation. Data-driven market position.
Prioritized action matrix with quick wins and strategic initiatives. A roadmap your team can execute.
All frameworks built on peer-reviewed hospitality research from the world's leading hotel school.
Cross-platform review analysis ensures findings aren't skewed by a single data source.
Proprietary weights ensure results reflect real guest priorities, not random patterns.
Maximum 5 hotels per city. We never serve your competitors in the same destination.
From one-time diagnostics to ongoing strategic monitoring. Every package is backed by Cornell methodology.
Request a sample report or schedule a call. See what 300 guest reviews can reveal about your hotel.